Order Process and Terms & Conditions

A MUST READ (IMP)

Placing an Order

1.     Order Placement: When you place an order on our website, your request is immediately sent to our team for processing.

2.     Confirmation Call: Shortly after placing your order, you will receive a confirmation call from our customer service team. During this call, we will verify your order details, delivery address, and any special instructions you may have.

Payment

3.     Prepayment: Please note that all orders must be prepaid. We accept various secure payment methods to ensure a smooth and hassle-free transaction.

Order Processing

4.     Order Processing: Once your payment is confirmed, our team begins processing your order. This includes carefully selecting and packaging your items to ensure they arrive in excellent condition.

5.     Cancellation Policy: Cancellation is available only before the goods are dispatched to the courier. If you wish to cancel your order, please contact us as soon as possible to discuss your options.

Order Confirmation and Updates

6.     Order Confirmation: After your order is processed, you will receive an order confirmation message & email. This message will include a summary of your order, including the items purchased and the estimated delivery date.

7.     Order Photos: To ensure transparency, we will send you photos of your order before it is dispatched. This way, you can visually verify that your items match your expectations.

8.     Automated WhatsApp Updates: Throughout the ordering process, you will receive automated WhatsApp messages at various stages. These updates will keep you informed about the progress of your order, from order placed to delivery.

Tracking and Delivery

9.     Tracking Information: You will be provided with a tracking number that allows you to monitor the real-time status of your delivery on our website. This ensures you always know where your order is and when to expect it.

Terms & Conditions

Please be aware of the following terms and conditions regarding your orders:

  • Non-Returnable: All orders are non-returnable.
  • Cancellation: Cancellation is only possible before the goods are dispatched to the courier. Once your order is in transit, it cannot be cancelled.
  • Communication: Our team may contact you via phone or email to clarify order details or address any issues that may arise during the processing and delivery of your order.
  • Privacy: We take your privacy seriously. Your personal information and order details are kept confidential and are used solely for order processing and delivery purposes.

If you have any further questions or concerns about our order process or terms and conditions, please don't hesitate to contact our customer support team via WhatsApp. We are here to provide you with exceptional service and ensure a seamless shopping experience.

Thank you for choosing us for your shopping needs! Happy Shopping.. : )

Menu
About Us Order Process and Terms & Conditions