faqs
- When will I receive the product after placing an order?
- The delivery usually takes 5-10 days to reach to your location. However, it can get delayed if there are lockdown restrictions in the delivery location.
2. Is COD payment available?
- Yes, we offer COD and Free Pan India Delivery.
3. Can we get pictures of the products?
- You can get all our photos on our Instagram ID: tradingmantra
4. What are the different modes of payment available?
- We have COD as well as Online payment options.
5. How to cancel my order?
- The customer can cancel the order within 1-2 hours of placing an order. The order once shipped cannot be canceled.
6. What is the return policy?
- We don’t have any return policy. However, we do provide a new product in case of damage.
7. What is the material of Posters?
- All posters are made up of 320 GSM hard poster paper
8. Are the cards water-resistant?
- Yes, all our cards are made of premium 300 GSM quality. They have special water-resistant coating so they don’t get wet.
9. How can we track our order?
- A link is provided on our website after you place an order. You can easily track your order from there.
10. What if the products are damaged?
- If your products are damaged at the time of delivery, we would provide you with a new product.
11. What if the payment is deducted and the order is not placed?
- If the payment is deducted from your account, Please write us at hello@tmgo.in with your Payment/Transaction Id. We will update it from our end.
12. What if I have any other issues?
- Please write us at hello@tmgo.in. We will immediately answer all your queries.