FAQ / Policy
❓ FAQ / Policy — Ubaidi Dropshipping Store
🔄 What is Ubaidi?
Ubaidi is a trusted dropshipping brand bringing you handpicked, trendy, and useful products from verified suppliers across Pakistan and worldwide. We source through Markaaz, Amazon, Daraz, Alibaba, and social trends so you don't have to.
🚚 How long does delivery take?
Delivery usually takes:
3–7 working days (local 🇵🇰)
7–21 days (international/imported items)
You’ll get a WhatsApp or SMS confirmation once your order is placed and when it's out for delivery.
3–7 working days (local 🇵🇰)
7–21 days (international/imported items)
You’ll get a WhatsApp or SMS confirmation once your order is placed and when it's out for delivery.
💰 Cash on Delivery Available?
Yes! Almost all orders are eligible for Cash on Delivery (COD). For high-value items or imports, we may ask for a small advance to confirm the order.
🛡 Are my payments and data safe?
Absolutely. We never store your payment details. Your personal info is only used for order fulfillment and customer service.
📦 Do you accept returns or exchanges?
We only offer replacements for damaged or wrong items within 24 hours of delivery. Unboxing video is mandatory for claims. No returns on “change of mind” — we keep it transparent.
🌐 Where are products shipped from?
Depending on the product, we ship from:
- Local warehouses via Markaaz, Daraz, or other Pakistani suppliers
- Imported stock from Alibaba or Amazon
Shipping info is provided on the product page or during checkout.
- Local warehouses via Markaaz, Daraz, or other Pakistani suppliers
- Imported stock from Alibaba or Amazon
Shipping info is provided on the product page or during checkout.
📲 How can I contact Ubaidi?
Fastest way? Just drop us a WhatsApp: 📞 +92xxxxxxxxxx
Or DM on Instagram: @Ubaidi.Store
Or DM on Instagram: @Ubaidi.Store