Terms & Conditions
Terms and Conditions
📚 Catalogue Use Only
- Our online store is designed to showcase our product catalogue.
- This platform is not set up for order placements; all purchases must be completed at our physical warehouse.
🏪 In-Person Purchasing Requirement
- Any products displayed here are for browsing purposes only.
- Orders made online will not be processed.
- To make a purchase, please visit our warehouse. This policy ensures a personal review and confirmation of your items before finalizing your purchase.
🔍 In-Store Order Verification
- If you’re visiting our warehouse to make a purchase, we recommend thoroughly checking your items before finalizing the transaction.
- Your satisfaction and peace of mind are our priorities!
✅ Product Inspection Encouraged
- We encourage you to inspect all products in person at our office.
- Once items leave our premises, we are unable to address any concerns regarding the condition or quality of the items.
🚚 Home Delivery for Out-of-Surat Customers
- We offer delivery options for customers residing outside Surat, with applicable delivery charges.
- For more details on this service, please contact us directly.
🎥 Video Documentation for Claims
- For any concerns about incorrect or short deliveries, we kindly request a video recording of the parcel opening.
- This step assists in a swift resolution should there be any issues with your delivery.
⏰ Timely Feedback on Deliveries
- We’re here to help with any concerns or issues!
- To best assist you, please raise any questions or concerns within two (2) days of receiving your items.
- This timeframe allows us to effectively manage and address any feedback.