Return and Refund Policy

At Vespera, we want you to be completely satisfied with your purchase. If you are not entirely happy with your item, we’re here to help.

Eligibility: You have 30 days from the date of purchase to return an item.
Condition: Items must be unworn, unwashed, and in their original condition with all tags attached.
Process: To initiate a return, please contact our customer service at +91 8770410367 with your order number and the reason for the return.
Shipping: Customers are responsible for return shipping costs. We recommend using a trackable shipping service or purchasing shipping insurance, as we cannot guarantee that we will receive your returned item.

Inspection: Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
Processing: If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
Late or Missing Refunds: If you haven’t received a refund after 10 business days, please check with your bank or credit card company. If you’ve done this and still have not received your refund, contact us at +91 8770410367

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at +91 8770410367

Sale items, gift cards, and custom orders are final sale and cannot be returned or refunded.

For any further questions, feel free to reach out to our support team at +91 8770410367