Cancellation & Returns information

Cancellation of Fraudulent Orders:

  To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity, vprime.shop reserves the right to cancel all past, pending and future orders without any liability. vprime.shop also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. Any promotional voucher used for the cancelled orders may not be refunded.

 

Return policies:

  If in case the product delivered to the customer is in damage condition or have any size variation. Product should returned back to address mentioned in the bill directly or through Courier within 10 days of delivery.

Product should returned back with all its packing/Stickers. Product should be in unused condition as like as new one.

Product should returned back in customers own cost. Replacement delivery will be done under non chargeable Basis.