Shipping and Delivery
Packaging
Shipping charges
Shipping charges are based on item price and weight. More number of items in your shopping bag will get you the benefits of lesser shipping charges. All item weights will be rounded up to the next 500 grams by courier companies.
Delivery timeline
We offer a local (within Surat) ‘3 Days Delivery’ and pan-India ‘7 Days Delivery’ guarantee on most products bought on the site. The products ordered will be at your doorstep within 7 business days (Monday to Friday), of your payment having been cleared.
Package damaged or tampered
Please don’t accept a package that has been tampered with or damaged in any way. Lodge a written complaint on the courier delivery slip and inform us on within 24 hours with your order details. Photos of the package and contents would be helpful for taking it up with courier company.
Delivery Pin code/Zip Code
When you enter your shipping address during checkout, you would be confirmed if we deliver to your area or not. We keep on updating our coverage area so if we don’t deliver to your area currently then please check after some time to see if our list is updated.
Different billing and shipping address
Yes, Billing Address is the address where a customer gets his bills from the credit card company. Shipping address is the address where the customer wants to receive their shipment. It can be same or different depending on you.
Bulk orders
If you request for a large order size of a particular style/s then you can drop us an email at info@wedalini.com with the order details and we will get back to you.
Address change requests
Yes, you can modify and update your confirmed order (before the order is processed), but unfortunately you cannot add any more products to your order once the order is confirmed. However, if you wish to make any changes or edits in your order (before the order is processed), please write to us at info@wedalini.com. Our support team will give you proper solution as soon as possible with every possible customized solution.