Refund Policy
At Yasir Own's, we strive to offer our customers the best products from top brands. However, as a new business with limited capital, we have certain policies in place to ensure smooth operations and minimize losses. Please read our refund and exchange policy carefully before making a purchase.
No Returns Policy
We do not accept any returns under any circumstances. This includes situations where an incorrect order is placed by the customer. Once a product is delivered, it is considered final.
No Exchanges Policy
We do not offer exchanges for any products. If you mistakenly order the wrong color or size, we cannot accommodate an exchange. We encourage you to double-check your order details before completing your purchase.
Damaged or Wrong Products
In the rare event that you receive a damaged or incorrect product due to an error on our part, we do offer a resolution. To process this, we require a 360-degree video of the parcel being opened. This video should clearly show:
- The package before it is opened.
- The process of unboxing.
- The incorrect or damaged item in the parcel.
Please ensure that the video is continuous, without any cuts or edits. Once you have recorded this video, contact us immediately using the details provided below:
Email: ownsyasir@gmail.com
WhatsApp: +91 7003948921
Address: Kashi Mondal Lane, Belur Math, Howrah, Kolkata, India - 711202
Why These Policies?
As a new business, we are currently operating with limited resources. Any mistakes made by the customer, such as ordering the wrong size or color, result in a financial loss for us. We ask for your understanding and cooperation in adhering to these policies, which allow us to continue providing quality products at competitive prices.
We thank you for your trust in Yasir Own's and appreciate your support as we grow. For any questions or further assistance, please don't hesitate to contact us.
Owner: Yasir Hamid Ansari
Contact: +91 7003948921
Website: Yasir Own's