Refund Policy
Thank you for shopping at zams.co.in.
If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on refunds and returns.
The following terms are applicable for any products that you’ve purchased from us.
Your Order Cancellation Rights
In order to exercise your right of cancellation, you must inform us of your decision by means of a clear statement. You can inform us of your decision by:
By sending us an email at care@zams.co.in
Return & Exchange Policy -
[ Products are Non-Returnable and Non-Refundable ]
Products will get Exchange only Once.
Exchanges can only be done for the same products in a different size. It cannot be exchanged for another design in the same product category or against any other product across our website/app.
Defective Product , Wrong Product Or Damaged Product issue should be raised within 24 hours of delivery.
If query is been raised within 24 horus of delivery than product will be exchanged within 7 days
The Product Exchange will be done in 7-10 days
Pickup will be Attempt once, If the courier company is unable to pick up the Shipment you will have to send the shipment back to the company address.
Clearance Sale Products are NON EXCHANGEABLE and NON RETURNABLE.
( Clearance sale Product are Old Stock, So their would be some Micro Defects.)
Reverse pick up is subject to availability of the service in your area pin-code.
Please Return your product in the same condition as it was shipped.
Returning Goods
You are responsible for the cost and risk of returning the goods to Us. You should send the goods to the following address:
K-2 1st Floor, Hatkesh Udyog Nagar, Mira Road East, Mumbai Maharashtra 401107
We cannot be held responsible for goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the goods or proof of received return delivery.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
Contact Details: +91-9833833327
