FAQs
FAQs (Frequently Asked Questions) – We’ve Got Answers!
Here are some common questions our customers ask. If you don’t find your answer here, feel free to WhatsApp us! 📩
1️⃣ How long does delivery take?
📦 Orders are usually delivered within 5-10 business days (depending on location).
2️⃣ Do you offer Cash on Delivery (COD)?
✅ Yes! We offer COD as well as UPI payment for a hassle-free shopping experience.
3️⃣ Can I track my order?
🔍 Yes! Once your order is shipped, we’ll send you a tracking link via WhatsApp/email.
4️⃣ What if I receive a damaged or wrong product?
😔 No worries! Just contact us within 2-3 days of delivery with pictures of the product, and we’ll arrange a return or replacement.
5️⃣ Do you accept returns?
🔄 Yes, we accept returns for damaged or incorrect items. But some items like personalized products or clearance sales are non-returnable.
6️⃣ How do I cancel my order?
🛑 You can cancel your order before it is shipped by contacting us via WhatsApp. Once shipped, cancellations are not possible.
7️⃣ Do you ship all over India?
🚚 Yes! We deliver to most pin codes across India. If we cannot ship to your location, we’ll inform you.
8️⃣ What type of anime products do you sell?
🎌 We sell anime figures, keychains, posters, T-shirts, hoodies, and more – all at affordable prices!
📩 Still have questions? Contact us via WhatsApp at +91 7718225419
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