Privacy policy

Welcome to Authentic Kart (referred to as "Site," "we," "us," or "our"). This Privacy Policy outlines how we collect, use, and protect your personal information when you use our website authentickart.in (the "Site") or interact with our services. By using our services, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our services.

We may update this Privacy Policy from time to time. We encourage you to review this page periodically for any changes. Any updates will be posted on this page with the updated "Last Updated" date.

1. Information We Collect

We collect personal information from you in the course of your interaction with our Site, including:

  • Personal Identifiers: Name, email address, phone number, billing and shipping addresses, and other contact information.
  • Order Information: Purchase details, payment information (processed via secure third-party payment providers), and order history.
  • Account Information: If you create an account, we collect information like your username, password, and preferences.
  • Usage Information: Data related to how you interact with our Site, such as IP addresses, browser type, operating system, pages visited, and time spent on the Site.
  • Cookies & Tracking Technologies: We use cookies to enhance your experience on our Site.
  • Customer Support Information: If you contact us for support, we collect any personal information you provide in the course of our communication.

2. How We Use Your Information

We use the information we collect for a variety of purposes, including:

  • Providing Products and Services: To process and fulfill your orders, deliver products, and offer customer support.
  • Personalization: To personalize your shopping experience and provide you with product recommendations based on your preferences.
  • Communication: To send you updates about your orders, promotional offers, and other information related to our services.
  • Marketing & Advertising: To send you marketing communications, promotional emails, or offers that we think might be of interest to you. You can opt-out of marketing communications at any time.
  • Security and Fraud Prevention: To detect and prevent fraud, and to ensure the security of our Site and your personal information.
  • Legal Obligations: To comply with legal requirements, resolve disputes, and enforce our agreements.

3. Cookies

We use cookies and similar tracking technologies to improve your experience on our Site, personalize content, analyze usage patterns, and serve targeted ads. Cookies are small files stored on your device. You can control cookie settings through your browser. Please note that if you disable cookies, some features of our Site may not function properly.

4. How We Share Your Information

We may share your personal information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party vendors, such as payment processors, shipping partners, and email service providers, to facilitate our operations.
  • Business Transactions: If we are involved in a merger, acquisition, or sale of assets, your personal information may be transferred as part of that transaction.
  • Legal Requirements: We may disclose your personal information when required by law, regulation, legal process, or government request.
  • Third-Party Links: Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

5. Data Security

We implement reasonable technical, administrative, and physical security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal information:

  • Access: You can request access to the personal information we hold about you.
  • Correction: You can request corrections to any inaccurate or incomplete information.
  • Deletion: You may request the deletion of your personal information, subject to legal or contractual obligations.
  • Opt-out of Marketing Communications: You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in the emails or by contacting us directly.
  • Data Portability: You may request a copy of your personal information in a structured, machine-readable format.

To exercise any of these rights, please contact us at info@authentickart.in.

8. Third-Party Websites

Our Site may contain links to external websites or services that are not operated or controlled by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children’s Privacy

Our Site is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 16, please contact us immediately at info@authentickart.in, and we will take steps to delete such information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please reach out to us: