Refund Policy
Your Damage Protection Guarantee - Top Priority
At Crocrowcrow.com, we prioritize your confidence with our comprehensive damage protection for international shipments. Rest assured - if your item arrives damaged during international shipping, we've got you completely covered with full refund or replacement options!
100% Damage Protection Promise
- Full refund or brand new replacement for any shipping damage
- Quick 48-hour reporting window for immediate assistance
- Simple photo-based claim process
- Zero hassle - we handle everything for you
- Available for ALL international shipments
Proven Trust & Reliability
With over 20 million products successfully shipped across India, Crocrowcrow.com has earned the trust of top Amazon and Flipkart resellers who rely on us for their import and delivery needs. Our proven track record speaks for itself!
Simple Damage Claim Process
- Quick Notification: Contact us within 48 hours
- Easy Evidence: Share photos of damaged item and packaging
- Fast Verification: Our team reviews within 2-3 business days
- Your Choice: Full refund OR brand new replacement
Quick Resolution Timeline
- Verification: 2-3 business days
- Refund Processing: 4-6 business days
- Multiple refund options available
The Crocrowcrow.com Exclusive Import Advantage
At Crocrowcrow.com, every single product is exclusively imported directly for you - our valued customer. Unlike traditional retail platforms, we don't maintain local inventory or resell returned items. When you place an order, we initiate a personalized import process specifically for your purchase, ensuring you receive 100% fresh, authentic products directly from international suppliers.
Why Our Exclusive Import Model Benefits You
- Exclusive Import Guarantee: Every item is imported exclusively for you - never pre-owned, returned, or locally sourced
- Authentic Products Only: Direct from international manufacturers with zero risk of receiving duplicate or falsely tagged 'international' items from local sellers
- Best Prices Guaranteed: Our streamlined import process eliminates middleman costs, offering prices up to 50% lower than popular platforms
- Fresh Product Promise: You're the first and only owner of your imported item
- Quality Assurance: 15+ step verification process ensures premium quality
The Crocrowcrow.com Advantage
- Authentic International Products: Direct manufacturer relationships
- Unbeatable Prices: Up to 50% savings compared to Amazon/Flipkart
- Zero Duplicate Risk: Only genuine, original items
- Exclusive Import Process: Every order is uniquely yours
- Transparent Pricing: No hidden fees or platform commissions
- Quality Guarantee: Rigorous 15+ step verification
- Trusted by 20M+ customers and top marketplace resellers
Dedicated Customer Support
- WhatsApp: +91 9403891289
- Available during business hours for immediate, personalized assistance
Smart Shopping Tips
- Review product details, specifications, and dimensions carefully
- Remember: Each item is exclusively imported for you
- COD available on select products
- Allow extra time for personalized import processing
At Crocrowcrow.com, our exclusive import model isn't just different - it's better. By importing each item specifically for you, we eliminate the risks associated with returned goods, ensure authentic products, and pass significant savings directly to you. This isn't a restrictive policy - it's your guarantee of receiving the freshest, most authentic international products at the best possible prices.
Join millions of satisfied customers who've discovered the Crocrowcrow.com difference - where every purchase is exclusively yours from the moment you order!