Refund Policy

Refund & Return Policy

At CrownLeaf Tea, we deal in food and beverage products. Due to the nature of consumable goods, all our products are non-returnable and non-refundable.

Returns, exchanges, or refunds will only be considered under the following conditions:
• The product delivered is damaged
• The product delivered is incorrect

To be eligible for a replacement or refund, customers must share a clear unboxing video within 24 hours of delivery showing the issue. Requests raised after 24 hours or without an unboxing video will not be accepted.

Once the issue is verified, we will process a replacement or refund at our sole discretion.

By placing an order on our store, you agree to this refund and return policy.