Privacy Policy

**Privacy Policy**

 

Welcome to **DISCRAS**, your go-to destination for premium jersey wear. We value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or make a purchase from our store.

 

### 1. Information We Collect

 

When you place an order or sign up with us, we may collect the following information:

 

* Full name

* Phone number

* Email address

* Shipping and billing address

* Payment details (processed securely via third-party payment gateways)

 

### 2. How We Use Your Information

 

We use the collected data to:

 

* Process and deliver your orders (within 7–9 working days across India)

* Communicate order updates and promotional offers

* Improve your shopping experience

* Respond to your queries and provide customer support

 

We do **not** sell, rent, or share your personal data with third parties for marketing purposes.

 

### 3. Delivery Policy

 

All products are shipped pan-India and typically delivered within **7–10 working days**. Delivery timelines may vary slightly based on your location and courier partner availability.

 

### 4. Return & Refund Policy

 

We accept returns **only** in cases where the product is **delivered with recorded physical damage**. To be eligible:

 

* You must share **unboxing video proof** clearly showing the damage.

* The issue must be reported to us within **24 hours** of receiving the product.

* If verified, we will arrange for a replacement or refund at our discretion.

 

Returns for reasons such as wrong size, change of mind, or dislike of color/design are **not accepted**.

 

### 5. Data Security

 

Your data is stored securely and accessed only by authorized personnel. All payment transactions are encrypted and processed through trusted third-party gateways.

 

### 6. Changes to this Policy

 

We may update this Privacy Policy from time to time. All updates will be posted on this page with the latest revision date.

 

### 7. Contact Us

 

For any privacy-related concerns or return inquiries, please contact us at:

📧 discras.shop@gmail.com

📞 8091426141 &. 96466 06130