privacy policy

Last updated: 14 may 2025 

Hey there, queen 👑 — welcome to Heraura!

We know your privacy is a big deal, and we’re committed to protecting it. This Privacy Policy explains how we collect, use, and protect your info when you shop with us or visit our website.

1. Who We Are

We’re Heraura, a fashion brand by women, for women — empowering you through style. When you interact with our website, we might collect some data to serve you better. Your data = your power, and we protect it like royalty.

2. What We Collect

When you:

• Place an order 🛍️

• Subscribe to our newsletter 💌

• Contact us or engage on our socials 📲

We may collect:

• Your name

• Email & phone number

• Shipping & billing address

• Payment details (securely processed by trusted payment gateways — we don’t store your card info)

• Device info, IP address, and browsing behavior (to make the website run smoothly)

3. How We Use Your Info

We use your data to:

• Process and ship your orders

• Keep you updated (order tracking, product drops, offers)

• Improve your shopping experience

• Respond to your DMs, emails, or queries

• Send marketing stuff only if you say yes

No spam. No shady selling of your data. Period.

4. Cookies 🍪

Yes, we use cookies. Not the edible ones — the small files that help our site remember you. You can manage them through your browser settings.

5. Third-Party Tools

We may use tools like:

• dukaan.io (our store platform)

• Google Analytics or Meta Pixels (to understand our audience better)

• Payment gateways like Razorpay  

They only access your data to help us run things, and they have their own privacy policies too.

6. Your Rights

You can:

• Ask us what data we have

• Request correction or deletion of your info

• Unsubscribe from marketing anytime

Email us at heraurateam@gmail.com and we’ll sort it out. Fast.

7. Data Security

We keep your data safe with strong tech measures. We don’t store your passwords or card info — it’s all encrypted and handled by secure platforms.

8. Policy Updates

We might update this policy to keep things transparent and up to date. We’ll always notify you when that happens.

9. Contact Us

Got questions? Hit us up at
📧 heraurateam@gmail.com
📍 Heraura HQ dda flats 23 c near mother dairy,patel nagar,shadipur, new delhi,delhi-110008
📱 Instagram: [@heraura66]

 
Your data is safe, we respect your privacy, and we’re here to serve you better — with fashion that empowers. 💪✨