Contact Us
Contact Us
We are always happy to hear from you. Whether you have a question, a comment, a suggestion, or a request, we are here to help. Please feel free to contact us by email, phone, or address. You can also fill out the contact form below and we will get back to you as soon as possible.
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Contact information
You can reach us by:
- Email: info@herbcraftkenya.com
- Phone: +254 706 926 835
- Address: Hillside Court, Hospital Road, UpperHill, Nairobi, Kenya
You can also follow us on social media and subscribe to our newsletter for the latest updates, offers, and tips.
- Facebook: herbcraftkenya
- Twitter: herbcraftkenya
- Instagram: herbcraftkenya
- Pinterest: herbcraftkenya
- Youtube: @herbcraftkenya
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Contact form
Please fill out the contact form below and we will get back to you as soon as possible. We appreciate your feedback and interest in our products and services.
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Map
You can also visit us at our location in Nairobi, Kenya. We are located at Hillside Court, Hospital Road, UpperHill. You can use the map below to find directions to our place.
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FAQ
Here are some of the frequently asked questions about our products and services. If you don't find your answer here, please contact us and we will be glad to assist you.
- How long does it take to deliver?
- It depends on your location and the delivery option you choose. We offer standard and express delivery options for different regions or countries. You can check the delivery rates and zones on our Delivery page or contact us for more details.
- What are the packaging options?
- We package our fresh herbs in resealable bags that are designed to preserve their freshness and flavor. Each bag has a label that displays the name, origin, certification, verification, expiration date, and usage instructions of the product. You can also choose from different sizes and shapes of bags depending on your needs and preferences. We can also add your logo or brand name to the labels or stickers if you wish.
- How can I customize my order?
- You can customize your order by choosing from different product categories, varieties, mixes, quantities, and special requests. You can fill out the customization form on our Customization page or contact us for more details.
- How do I know that your herbs are organic and certified?
- We ensure that our herbs are grown organically without any harmful chemicals or pesticides. We also follow strict hygiene protocols during harvesting, processing, packaging, and shipping. We have obtained certifications from the Fresh Produce Exporters Association of Kenya and the Agriculture and Food Authority to guarantee our quality standards. You can read more about our quality assurance on our Quality page or contact us for more details.
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