Shipping & Cancellation Policy

hipping Policy

Order Processing Time
- Orders are processed within 2–4 business days after payment confirmation.
- Processing time may vary depending on the supplier, product type, or stock availability.
Shipping Time & Delivery
- Standard shipping usually takes 7–10 business days, depending on the customer’s location and supplier’s warehouse.
- Expedited shipping (if available) is offered at an additional cost.
- Estimated delivery timelines are provided at checkout. Actual delivery may vary due to customs, courier delays, or unforeseen events.
Shipping Locations
- Orders are shipped directly from our partner warehouses (domestic or international).
- Some items may ship separately if ordered together.
Tracking Information
- Tracking details will be shared via email/SMS once the order is dispatched.
- Customers can track orders on the courier’s official website.
Customs, Duties & Taxes
- Any import duties, customs fees, or taxes applicable in the destination country are the buyer’s responsibility.

Order Cancellation
- Orders can be cancelled within 12 hours of placing the order (before processing starts).
- Once an order is processed/shipped, it cannot be cancelled.
Refunds
Refunds will be issued in the following cases:
- Product not received within 45 days of estimated delivery.
- Product received is damaged, defective, or significantly different from description (with proof: photo/video required).
- Refunds will be processed back to the original payment method within 7–14 business days.
Returns & Exchanges
- Since products are shipped directly from suppliers, returns may not always be possible.
- If returns are allowed, the buyer must ship the product back at their own cost unless the product is defective/incorrect.
- Exchanges are subject to availability.
Non-Refundable Cases
- Buyer’s remorse (change of mind, wrong size/color ordered).
- Delays caused by customs or local postal services beyond our control.
- Products marked as “Final Sale” or “Non-returnable”.