At Manika Jewellers, we are committed to providing our customers with the highest level of satisfaction. We understand that sometimes, you may need to return or exchange an item. Our refund and return policy is designed to be fair and hassle-free.
Refund Policy Terms 1. 15-Day Return Policy: You can return or exchange your order within 15 days of receipt. 2. Original Condition: The item must be in its original condition, with all tags, packaging, and certification intact. 3. Return Shipping: Return shipping is the responsibility of the customer. 4. Refund Process: Refunds will be processed in the original payment method.
Refund Process 1. Notification: You must notify our customer support team of your intention to return or exchange your order. 2. Return Shipping: You must ship the item back to us in its original condition. 3. Refund Processing: We will process your refund once we receive the returned item.
Refund Policy Exceptions 1. Customized Jewellery: Customized jewellery cannot be returned or exchanged. 2. Damaged or Defective: If your jewellery is damaged or defective, we will repair or replace it, but not refund it. 3. Late or Missing Refund: If your refund is late or missing, please contact our customer support team.
Contact Information If you have any questions or concerns about our refund policy, please contact us:
