Terms of Services

Welcome to Meoy! By using our website and purchasing our products, you agree to comply with these Terms of Service. Please read them carefully.

1. Acceptance of Terms

By accessing and using Meoy’s website (https://mydukaan.io/meoy), you agree to abide by these terms and all applicable laws. If you do not agree, please refrain from using our services.

2. Eligibility

To use our website and make purchases, you must:

• Be at least 18 years old or have parental consent.

• Provide accurate and up-to-date information.

3. Account Registration

• You may need to create an account to access certain features.

• You are responsible for maintaining the confidentiality of your account credentials.

• Meoy is not liable for any unauthorized account access.

4. Orders & Payments

• Orders are confirmed only after successful payment.

• We reserve the right to cancel orders due to pricing errors, stock unavailability, or fraudulent activity.

• Payments are securely processed via third-party gateways, and we do not store your payment details.

5. Pricing & Product Information

• All prices are listed in INR (₹) and include applicable taxes.

• Prices and availability may change without prior notice.

• We strive to provide accurate product descriptions but do not guarantee that all information is error-free.

6. Shipping & Delivery

• Orders are processed within 24-48 hours and delivered within 2-5 business days.

• Shipping fees are calculated at checkout.

• We are not responsible for delays caused by courier services.

7. Returns & Refunds

• Returns are accepted only for damaged goods if reported within 24 hours of delivery with photographic proof.

• We do not offer refunds but may provide store credit or a replacement.

• Read our Refund Policy for full details.

8. User Conduct

By using Meoy’s website, you agree NOT to:

• Engage in fraudulent, abusive, or harmful activities.

• Use our website for illegal purposes.

• Distribute malware, spam, or unauthorized content.

9. Intellectual Property

• All content, including logos, images, and text, belongs to Meoy and is protected under copyright laws.

• You may not use, copy, or distribute any content without permission.

10. Limitation of Liability

• Meoy is not liable for any direct, indirect, incidental, or consequential damages resulting from the use of our website or products.

• We do not guarantee uninterrupted or error-free service.

11. Termination

We reserve the right to suspend or terminate your account if you violate these Terms of Service.

12. Governing Law

These terms are governed by the laws of India. Any disputes will be resolved in the jurisdiction of Mumbai, Maharashtra.

13. Updates to Terms

Meoy reserves the right to update these Terms of Service at any time. Continued use of our website after changes indicates acceptance of the new terms.

14. Contact Us

For any queries regarding our Terms of Service, contact us: 📧 Email: info.meoy@gmail.com
📞 Phone: +91 96199 89974 (Monday-Saturday, 10 AM - 7 PM)

By using our website, you acknowledge that you have read and agreed to these Terms of Service. Thank you for shopping with Meoy! 🐾