Privacy Policy

MOHO World of Bags

Effective Date / Last Updated: July 22, 2026

At MOHO World of Bags, your trust is our highest priority. This Privacy Policy outlines how we collect, use, safeguard, and disclose your information when you visit our website (mydukaan.io/mohobags) or interact with our services.

By accessing or using our Service, you agree to the collection and use of your information in accordance with this policy.

1. Key Definitions

To ensure complete clarity, the following terms carry specific meanings across this policy:

• Company: Refers to MOHO World of Bags, Kolkata, India ("We", "Us", or "Our").

• Account: A unique, registered profile created for you to access our platform or features.

• Service: Refers to the official MOHO World of Bags website.

• Personal Data: Any information that identifies or can be used to identify an individual.

• Usage Data: Data collected automatically through site activity, browser interactions, or platform infrastructure.

• Cookies: Small data files stored on your device that record activity and preferences.

• Service Provider: Trusted third-party partners or entities that process data on our behalf to facilitate and optimize our operations.

• You: The individual or legal entity accessing or using our Service.

2. Information We Collect

We collect data to provide you with a smooth, tailored, and secure shopping experience.

A. Personal Data Provided directly by You

When placing an order, registering an account, or reaching out to support, we may request:

• Contact Information: Full name, email address, and telephone number.

• Fulfillment Details: Delivery address, city, state/province, postal code, and billing details.

B. Usage & Technical Data

When you navigate our platform, our servers automatically collect diagnostic and performance information, including:

• Your IP address, browser type, and operating system version.

• Device identifiers, pages visited, time spent per page, and access timestamps.

• Mobile device technical specs (if browsing via a smartphone or tablet).

C. Tracking Technologies & Cookies

We utilize Cookies, web beacons, and analytical tags to remember your choices and evaluate platform performance:

• Essential Cookies: Necessary to keep the site functioning, secure your session, and process transactions.

• Functionality Cookies: Store your personal preferences (such as login details or language settings) for a smooth checkout.

• Notice Acceptance Cookies: Log whether you have accepted our site’s cookie usage policies.

3. How We Use Your Information

MOHO World of Bags utilizes your data for explicit business and operational purposes:

• Order Fulfillment & Account Management: Processing purchases, managing deliveries, and administering your customer account.

• Direct Communication: Sending order updates, shipping notifications, security alerts, and customer service responses via email, phone, or SMS.

• Promotions & Offers: Sharing news, exclusive sales, and tailored recommendations (unless you opt out).

• Platform Enhancement: Analyzing shopping trends, evaluating campaign success, and improving user interface design.

• Corporate Safety: Detecting fraudulent activity, enforcing our terms, and securing our systems.

4. How We Share Your Data

We respect your privacy and never sell your personal information. Data is shared only under strict parameters:

• With Trusted Service Providers: Payment processors, logistics/shipping partners, and IT support services strictly bound by confidentiality.

• Business Transfers: In the event of a brand merger, asset sale, or corporate restructuring, where customer records form part of the transferred assets.

• Legal Requirements: When mandated by law, court orders, or governmental authorities to protect our rights, prevent fraud, or ensure user safety.

• With Your Explicit Consent: For any additional purpose authorized directly by you.

5. Data Retention & Transfers

• Retention: We keep your Personal Data only as long as necessary to fulfill order requirements, resolve disputes, and comply with legal or financial audit mandates.

• Transfers: Your information is processed at our operational base in Kolkata, India, and secure cloud server networks. By using our site, you consent to secure data transfers in accordance with standard protection frameworks.

6. Security & Children's Privacy

• Data Security: We implement commercially approved security measures to protect your data. While no internet transmission is 100% immune, we actively protect against unauthorized access and leaks.

• Children's Privacy: Our platform is not directed to children under 13. We do not knowingly collect personal details from minors. If you believe a child has provided us with data, please contact us for immediate deletion.

7. Policy Updates & External Links

• Third-Party Sites: Our store may contain links to external websites. We do not operate or control those platforms and advise reviewing their privacy terms independently.

• Policy Revisions: We may periodically update this document. Significant updates will be communicated via email or site banner announcements alongside an updated "Last Updated" date.

8. Contact Us

If you have questions, feedback, or data privacy requests, our support team is happy to assist:

Brand: MOHO World of Bags

Location: Kolkata, India

📧 Email: mohoworldofbags@gmail.com

📞 Phone: +91 91230 06342

🌐 Website: mydukaan.io/mohobags