Last updated: 01 January 2026

Mumbai FloristHub (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or place an order with us.

1. Information We Collect

We may collect the following information:

a) Personal Information

  • Name

  • Phone number

  • Email address

  • Delivery address

  • Order details and preferences

b) Payment Information

  • Payments are processed through secure third-party payment gateways.

  • We do not store your card, UPI, or banking details.

c) Technical Information

  • IP address

  • Browser type

  • Device information

  • Website usage data (via cookies or analytics tools)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Manage subscriptions (daily, weekly, monthly)

  • Communicate order updates and service information

  • Improve our website, products, and services

  • Send important service-related messages (not spam)

3. Cookies & Tracking

Our website may use cookies to:

  • Improve browsing experience

  • Understand visitor behaviour

  • Remember user preferences

You can choose to disable cookies in your browser settings.

4. Sharing of Information

We do not sell or rent your personal information.

Your data may be shared only with:

  • Delivery partners (for order fulfillment)

  • Payment gateway providers

  • Legal authorities if required by law

All partners are expected to follow strict confidentiality standards.

5. Data Security

We take reasonable security measures to protect your information against:

  • Unauthorized access

  • Misuse

  • Loss or disclosure

However, no method of online transmission is 100% secure.

6. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction of incorrect information

  • Request deletion of your data (subject to legal requirements)

To exercise these rights, contact us using the details below.

7. Third-Party Links

Our website may contain links to third-party websites.
We are not responsible for the privacy practices of those websites.

8. Children’s Privacy

Mumbai FloristHub does not knowingly collect personal information from children under the age of 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any changes will be posted on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy or your data, please contact us:

Mumbai FloristHub
📍 Mumbai, India
📞 Phone: +91 9769448335

📧 Email: mumbaifloristhub100@gmail.com