📄 Terms & Conditions

Last updated: 01 January 2026

Welcome to Mumbai FloristHub. By accessing our website, placing an order, or subscribing to our services, you agree to the following Terms & Conditions. Please read them carefully.

1. General

  • Mumbai FloristHub provides fresh flowers, pooja items, garlands, and related products within Mumbai.

  • All orders and services are subject to availability.

  • By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.

2. Products & Services

  • All flowers and pooja items are fresh, natural, and perishable.

  • Slight variations in colour, size, or appearance may occur due to seasonal availability and natural factors.

  • Product images are for reference only.

3. Orders & Payments

  • Orders can be placed via our website, WhatsApp, or other approved channels.

  • Full payment must be completed before order confirmation.

  • Prices are subject to change without prior notice.

  • Any applicable taxes or delivery charges will be shown at checkout.

4. Delivery

  • We deliver across Mumbai, subject to serviceable locations.

  • Delivery time slots are estimates and may vary due to traffic, weather, or festival rush.

  • Customers are responsible for providing accurate delivery details.

  • Failed deliveries due to incorrect address or unavailability of the recipient are non-refundable.

5. Subscriptions

  • Subscription plans include daily, weekly, Tuesday–Friday, and monthly options.

  • Customers may request to pause or skip a delivery with prior notice (minimum 24 hours).

  • Subscription prices are fixed for the selected period.

  • Unused subscription days are not refundable, but may be adjusted at our discretion.

6. Cancellations & Refunds

  • Cancellation and refund requests are governed by our Refund & Cancellation Policy.

  • Since products are perishable, late cancellations may not be eligible for refunds.

  • Event, festival, bulk, or custom orders are non-cancellable and non-refundable once confirmed.

7. User Responsibilities

  • Customers agree not to misuse the website or services.

  • Any attempt to provide false information or abuse policies may result in order cancellation or service refusal.

8. Intellectual Property

  • All content on this website (text, images, logo, branding) belongs to Mumbai FloristHub.

  • Unauthorized use, copying, or distribution is prohibited.

9. Limitation of Liability

  • Mumbai FloristHub is not liable for indirect, incidental, or consequential damages.

  • Our liability, if any, is limited to the order value paid.

10. Privacy

  • Use of our services is also governed by our Privacy Policy.

  • We are committed to protecting customer data and privacy.

11. Changes to Terms

  • Mumbai FloristHub reserves the right to update these Terms & Conditions at any time.

  • Continued use of the website or services implies acceptance of the updated terms.

12. Governing Law

  • These Terms & Conditions are governed by the laws of India.

  • Any disputes will be subject to the jurisdiction of Mumbai courts.

📞 Contact Information

For any questions regarding these Terms & Conditions, please contact:

Mumbai FloristHub
📍 Mumbai, India
📞 +91-9769448335
📧 mumbaifloristhub100@gmail.com