Intercom Live Chat

Intercom is a fundamentally new way for internet businesses to communicate with customers, personally, at scale. It’s a customer communication platform with a suite of integrated products for every team – including sales, marketing, product, and support. 

With this plugin, you can add the Intercom Messenger to your Dukaan store in just a few clicks and start chatting to customers and visitors to your website right away.

Features

• Team Inbox to answer customer questions through a collaborative, shared, and highly customizable Inbox.
• Outbound Messages like targeted email, mobile push, and in-app messages to encourage customers to take action, or convert visitors to loyal customers.
• Help Center Articles to create a knowledge base to provide your customers with self-serve support.
• Product Tours to onboard and support customers and highlight new features with guided, adoption-driving tours.
• Custom Bots to create customized, conversational bots to qualify leads, triage support inquiries, and more.
• Resolution Bot to automatically answer customer questions and resolve simple issues so your team has more time for personalized customer interactions.

Here's how you can start using Intercom:

• To start using Intercom, create an account on Intercom or log in (if you have one)
• Click on your profile icon and select Settings
• Now under settings, click Installation and select Web
• Under the “Install Chat for Visitors” section, click on With Code
• Copy the app_id
• Now, Install the Intercom plugin on Dukaan
• Click on Settings and it’ll ask for Intercom App ID
• Paste your App ID here to complete the installation