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Drift Live Chat

Drift Live Chat

Engage and convert visitors in real-time with a live chat and messaging platform.

98% of people will leave your website without doing anything.

But with Drift on your website, you can change that simply by saying hello and starting a conversation — just like you would in-person. And once you turn that website visitor into a customer, you can use Drift to send targeted in-app messages, surveys to get customer feedback, and more.

About Drift

Drift is a messaging app that allows you to talk to your website visitors and customers in real-time, from anywhere.

Use Drift to shorten your sales cycle, convert more leads, and keep your customers happy. Over 50,000 businesses choose Drift to give their prospects a red carpet experience.

You can do a lot more with Drift:

  • Save time answering common questions with Saved Replies
  • Get feedback from your buyers using conversational ratings
  • See who's on your website at any given moment with Live View

Transform your sales funnel with Drift today.

Installation guide

Here's how you can start using Drift chat:

  • To start using Drift, create an account on Drift or log in (if you have one)
  • Click on your profile icon and select Settings
  • Now on the left navigation bar, click on Drift Widget under the “App Settings” section
  • Click on Install and Select JavaScript
  • At the end of the code snippet, you'll find a line that has your Drift ID. For example, if the last line which loads drift is drift.load('y8pvgfy768wd'); then your Drift ID will be y8pvgfy768wd
  • Now, Install the Drift plugin on Dukaan
  • Click on Settings and it’ll ask for Drift ID. Paste the copied ID in the form input and save 
  • The widget will now be visible on your storefront

FAQs

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