Kommunicate Chatbot, Live chat

Kommunicate Chatbot, Live chat

Integrate AI-powered chatbot and live chat for round-the-clock customer support.

Kommunicate is an AI-based automated customer service tool that lets you interact with your customers in real time, resolving their queries and creating a delightful customer experience.


  • 24x7 support to customer queries with instant replies.
  • Codeless chatbot builder - Create your own custom Dukaan chatbot and add it to your website without any coding.
  • Codeless bot integration - You can codeless-ly integrate chatbots from popular platforms such as Dialogflow CS & EX, Amazon lex, IBM Watson, and custom bot.
  • Chatbot to human handoff - In the event that your chatbot cannot understand your query, it will automatically transfer the inquiry to the next available human agent
  • All in one chatbot platform - Deploy your chatbots on multiple platforms such as Facebook, WhatsApp, and Line.

Installation guide

  • To start using Kommunicate, create an account on Kommunicate or log in (if you have one)
  • Visit Settings -> Install [https://dashboard.kommunicate.io/settings/install]
  • Now under settings, click Installation and select Web
  • Copy the APP_ID
  • Now, Install the Kommunicate plugin on Dukaan
  • Click on Settings and it’ll ask for Kommunicate App ID
  • Paste your App ID here to complete the installation


How much does Kommunicate chatbot & live chat cost?
Do I need to know coding to install and setup a Kommunicate chatbot?
After installing Kommunicate how to complete the setup. Do I get support for setup?
How do I see conversations between chatbot and my users?
Can I use Kommunicate chatbot in any language other than English?
Do I need a Kommunicate account to use the Dukaan live chat plugin

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