Kommunicate Chatbot, Live chat

Kommunicate is an AI-based automated customer service tool that lets you interact with your customers in real time, resolving their queries and creating a delightful customer experience.

Features

• 24x7 support to customer queries with instant replies.
• Codeless chatbot builder - Create your own custom Dukaan chatbot and add it to your website without any coding.
• Codeless bot integration - You can codeless-ly integrate chatbots from popular platforms such as Dialogflow CS & EX, Amazon lex, IBM Watson, and custom bot.
• Chatbot to human handoff - In the event that your chatbot cannot understand your query, it will automatically transfer the inquiry to the next available human agent
• All in one chatbot platform - Deploy your chatbots on multiple platforms such as Facebook, WhatsApp, and Line.

• To start using Kommunicate, create an account on Kommunicate or log in (if you have one)
• Visit Settings -> Install [https://dashboard.kommunicate.io/settings/install]
• Now under settings, click Installation and select Web
• Copy the APP_ID
• Now, Install the Kommunicate plugin on Dukaan
• Click on Settings and it’ll ask for Kommunicate App ID
• Paste your App ID here to complete the installation