RTO or Return to Origin is defined as the process in which an order never reaches the customer and is sent back to the warehouse citing a variety of reasons. It is a huge problem that E-commerce markets and sellers face on a regular basis.
The RTO plugin allows you to recognize potential RTO cases even before shipping your product. It provides insights and suggested actions powered by artificial intelligence, thus helping you reduce your RTO and increase overall sales.
Note: Once enabled, the RTO optimizer will run on all COD orders by default, unless the plugin is deactivated or dukaan credits are below the minimum required balance of 250 credits.
Here is how you can start using your the RTO Optimizer plugin:
By going into the plugin settings you will be able to see all orders on which the RTO optimizer was run.