Refund Policy

At TuneeManee, we strive to provide you with the best shopping experience possible. To ensure transparency and fairness, please review our Returns and Refunds Policy below:

Returns and Refunds

Please Read Listings Thoroughly Before Purchasing. No Refunds or Exchanges.

We regret to inform you that we do not offer returns or refunds for reasons other than damages incurred during the shipping process. If your item has arrived in a damaged condition due to shipping, we are committed to addressing this issue promptly.

Claims for Damages

Customers are eligible to make a claim for damages if their purchased item arrives in a damaged condition during shipping. To initiate a claim, we kindly request that you follow these steps:

**Video Documentation:** Take a video recording of the parcel as it arrives. Ensure that the external condition of the package is clearly visible.

**Unpacking Video:** Continue recording as you open and unpack the parcel. This documentation is crucial to substantiate your claim.

Contact Us

Once you have obtained the necessary video evidence, please get in touch with our Customer Support team as soon as possible. You can reach us at tuneemanee@gmail.com

Claim Evaluation

Upon receiving your claim and verifying the provided documentation, we will assess the extent of the damage. If your claim is valid, we will work with you to provide an appropriate resolution, which may include a replacement or a refund.

We value your trust and satisfaction as a customer, and we are dedicated to resolving any shipping-related issues promptly and fairly.

Thank you for choosing TuneeManee. If you have any questions or require further assistance, please do not hesitate to reach out to us.