Shipping Policy
Once you place an order, we start processing orders for  shipment immediately and we are unable to make changes to, cancel, or alter your order.
PLEASE enter your address carefully as we can not make changes once you have confirmed the order. TuneeManee is not responsible for lost packages due to incorrect addresses provided by customers.
Customers are responsible for packages as soon as they enter the logistics partners system. If there is an issue with your package once it is in Logistics hands, you must contact your curior partners office for help.
Once we hand over to logistics partners it is out of our control and we cannot help you! If your tracking email says your package has been delivered and you can't find it OR your package is delayed, please call your local courier partner which ever is carrying your order and they can help you track it down most of the time.
Shipping Time and Potential Delays
At TuneeManee, we aim to deliver your orders promptly. However, please note the following regarding our shipping process:
1. Shipping Timeframe:
- The standard shipping time, including order processing, is approximately 10+ days. This allows us to ensure the quality and accuracy of your order before it's shipped to you.
- Personalised scrunchies require extended processing time for fabric printing. Orders may take up to 15 days for delivery.Â
2. Potential Delays:
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Please be aware that shipping times may vary and sometimes extend beyond the standard 10+ days. This can be due to unforeseen factors such as bad weather conditions, festivals or bank holidays.
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In cases where delays occur, we will make every effort to keep you informed and updated on the status of your shipment.
We appreciate your patience and understanding regarding potential delays in the shipping process. Rest assured that we are committed to providing you with the best service possible and will work diligently to get your order to you as quickly as possible.