Privacy Policy
Privacy Policy
Effective Date: 08/06/2025
At Vanya (“we,” “our,” or “us”), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit or make a purchase from our online grocery store [Website URL].
1. Information We Collect
We collect the following types of information:
a. Personal Information
When you create an account, place an order, or contact us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Payment details (processed securely via third-party providers)
b. Usage Data
We may collect non-personal information such as:
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IP address
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Browser type and version
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Pages visited
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Time spent on pages
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Referring URLs
c. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience and analyze site traffic. You may disable cookies in your browser settings, but some site functionality may be affected.
2. How We Use Your Information
We use your data to:
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Process and fulfill orders
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Provide customer support
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Send order confirmations, delivery updates, and promotional emails (if opted-in)
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Improve our website and services
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Prevent fraud and maintain security
3. Sharing Your Information
We do not sell your personal information. We may share your data with:
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Service providers: For payment processing, order fulfillment, delivery, and email communication.
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Legal authorities: When required by law or to protect our rights.
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Business transfers: In case of a merger, acquisition, or sale of assets.
4. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, loss, or misuse. All payment information is encrypted and processed via secure payment gateways.
5. Your Rights and Choices
Depending on your location, you may have the right to:
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Access or correct your personal data
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Request deletion of your data
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Withdraw consent for marketing communications
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File a complaint with a data protection authority
You can manage your preferences through your account settings or by contacting us at [Contact Email].
6. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children.
8. Changes to This Privacy Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this page periodically.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:
Vanya:The New Age Grocery Store
Email: achyutdujari@gmail.com
Address: VIP Vegetables Market, Kankurgachi Shop NMR 14
Kolkata =700054