Shipping Policy

Shipping Policy of Velora

At Velora, we strive to deliver your orders promptly and efficiently. Please read our shipping policy carefully for important details about shipping times, costs, and procedures.

1. Shipping Areas

We currently ship only within India.

2. Shipping Costs

✅ Free shipping for orders above ₹1,000.
📦 Orders below ₹1,000 will incur a standard shipping charge, displayed at checkout.

3. Processing Time

⏳ Orders are typically processed within 1–3 business days after payment confirmation.
🚀 Same-day dispatch for most orders.
📅 Orders placed on weekends or public holidays will be processed on the next business day.

4. Delivery Time

📍 Delivery times depend on your location, but the average delivery time is 6 days.

Estimated delivery times:
📦 Metro Cities & Other Cities: 5–7 business days.
🌍 Remote Areas: Additional days may be required depending on accessibility.

5. Order Tracking

🔍 Full tracking details will be shared the next day after your order is dispatched.
📲 You will receive updates via WhatsApp, email, and SMS.

6. Shipping Issues

📢 If you experience any issues with your shipment, such as delays or damages, please contact us via WhatsApp at 6263987042 within 48 hours of receiving your order.

7. Changes to Shipping Policy

This shipping policy does not include provisions for future changes.

8. Contact Us

📲 WhatsApp: 6263987042
📧 Email: velora@gmail.com

9. Return and Refund Policy

For information on returns, refunds, or exchanges, please visit: Refund Policy.

📅 Last Updated: November 20, 2024