Refund Policy

 

Cancellation & Refund Policy

Last updated: 12 May 2026

Thank you for shopping at Vento. We want to ensure a fair and transparent shopping experience for all our customers.

1. Returns & Exchanges
We offer a 7-day return/exchange policy for products that are damaged during transit, defective, or incorrect. If you receive a damaged item, please contact us within 48 hours of delivery with proof (photos/videos).

2. Non-Returnable Items
Items that are used, altered, or opened from their original packaging cannot be returned or exchanged due to hygiene and safety standards.

3. Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed automatically to your original payment method within 5-7 business days.

4. Contact Us
For return requests, please email us at: ventoofficial07@gmail.com