Shipping Policy
Wild Trek India – Shopping Policy
At Wild Trek India, we aim to provide a seamless and hassle-free shopping experience for all our customers. Below is our shopping policy to help you understand how we operate:
1. Ordering Process
Shopping at Wild Trek India is simple:
Browse through our collection of survival and adventure gear.
Add the items you want to your cart.
Complete the checkout process by providing your shipping information.
We process your order immediately and ensure it’s dispatched from Meesho, our trusted supplier, for prompt delivery.
2. Payment Methods
We accept Cash on Delivery (COD), which means you can pay for your order once it reaches your doorstep. This ensures you only pay for what you ordered, with no hidden fees.
3. Delivery
We offer free delivery across India, with no additional charges for shipping. Orders typically take 7-12 days to be delivered, depending on your location.
4. Returns and Exchanges
Our goal is your satisfaction. If you receive a damaged or defective item, contact us within 24 hours of receiving your order. Returns and exchanges are handled based on the situation. Please make sure the product is unused and in original condition for eligibility.
5. Product Quality
All the products listed in our store are sourced through Meesho and are carefully selected for durability and performance. We ensure that our products meet the highest standards for quality before they reach you.
6. Order Cancellations
If you wish to cancel your order, please contact us immediately after placing it. Once the order is dispatched, cancellations are not possible, as the product is already on its way to you.
7. Customer Support
We are here to assist you. For any queries related to your order or products, please contact us via email or WhatsApp. Our team will get back to you as quickly as possible.
8. Privacy and Security
Your personal and payment information is secure with us. We follow strict data protection protocols to ensure that your privacy is maintained at all times.
Wild Trek India – Stay Ready. Stay Alive.