FAQs

# Frequently Asked Questions (FAQs) ❓

We’ve answered some of the most common questions to make your shopping experience with **zentroX** super smooth.

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### 💬 Q: How do I place an order?
**A:** Browse products, click “Buy Now” or “Add to Cart”, and proceed to checkout. Fill in your address and make payment — that’s it!

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### 💬 Q: How long does delivery take?
**A:** Orders are usually delivered within **4–8 working days**, depending on your location.

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### 💬 Q: How can I track my order?
**A:** You’ll receive tracking details via WhatsApp or email once your order is shipped.

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### 💬 Q: What if I receive a damaged or wrong product?
**A:** Contact us within 48 hours with your order ID and product photos. We’ll guide you through an easy return or replacement.

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### 💬 Q: Do you offer Cash on Delivery (COD)?
**A:** Currently we support only **prepaid orders** for better safety and faster service.

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### 💬 Q: Can I cancel or change my order?
**A:** You can request cancellation within 12 hours of placing the order by contacting us directly on WhatsApp.

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### 💬 Q: Is my payment and data safe?
**A:** 100% secure! We use encrypted payment gateways and do not share your personal information with anyone.

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Still have a question?  
📩 Email us at: support@zentrox.in  
📱 WhatsApp us anytime: +91-9876543210

We’re here to help 💙