Shiping policy
Shipping Policy
1. Order Processing
All orders are processed within 1–2 business days after receiving your payment confirmation. Orders are not shipped or delivered on Sundays or public holidays.
2. Shipping Rates & Delivery Estimates
- Standard Delivery: 5–7 business days
- Express Delivery: 2–3 business days
Shipping charges for your order will be calculated and displayed at checkout.
Delivery time may vary depending on your location and courier service availability.
3. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or SMS to track your shipment.
4. Delays
Sometimes deliveries may take longer due to:
- Courier service delays
- Weather conditions
- High order volume during festivals or sales
We appreciate your patience in such cases.
5. Damaged or Lost Packages
If you receive a damaged package, please take a photo and contact us immediately at [your email / phone number].
If your package is lost in transit, we will assist you in filing a claim with the courier company.
6. Contact Us
If you have any questions about shipping or delivery, please feel free to contact us at:
📧 Email: [your email]
📞 Phone: [your number]