Terms & Conditions
Terms & Conditions — Digital Image Innovation
Welcome to Digital Image Innovation. By using our website, purchasing our products, or accessing our services, you agree to the following Terms & Conditions. Please read them carefully.
1. Acceptance of Terms
By accessing or using our website, you confirm that you have read, understood, and agree to follow all Terms & Conditions mentioned on this page.
If you do not agree, please discontinue using our website.
2. Eligibility
You must be at least 18 years old to make a purchase or use our services.
By using our site, you confirm that you meet this requirement.
3. Products & Services
We offer personalized and non-personalized digital and physical products such as:
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Customized photo gifts
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Personalized night lamps
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Fur pillows
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Frames & décor items
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Other custom-made creative products
Colors, print quality, and material appearance may vary slightly due to lighting, screen resolution, and handcrafted nature of products.
4. Personalization & Order Accuracy
For personalized products:
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The customer must upload clear, high-quality images.
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We are not responsible for poor print quality caused by low-resolution or unclear photos provided by the customer.
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Orders cannot be changed once production begins.
5. Pricing & Payments
All prices listed on our website are in [Your Currency, e.g., INR].
We reserve the right to modify prices at any time without prior notice.
Payments are processed securely through trusted third-party gateways.
We do not store or have access to your payment card information.
6. Shipping & Delivery
Shipping timelines and delivery dates are estimates only and may vary due to:
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Courier delays
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Festivals/holidays
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Weather conditions
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High-demand seasons
We are not responsible for delays caused by courier partners.
7. Return, Replacement & Refunds
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Personalized products are non-refundable and non-returnable.
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Replacements are provided only for damaged, defective, or incorrect items (with proof).
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A complete unboxing video is mandatory for any damage claim.
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Refunds, if eligible, are processed as per our Refund Policy.
Please refer to our Refund Policy for full details.
8. Order Cancellation
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Personalized product orders cannot be cancelled after design/processing has begun.
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Non-personalized items may be cancelled within 12 hours if not shipped.
9. Intellectual Property
All content on our website, including images, text, logos, graphics, and designs, is the intellectual property of Digital Image Innovation.
It may not be copied, reproduced, distributed, or used without written permission.
10. User Conduct
You agree not to:
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Misuse our website
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Upload harmful files or malicious software
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Provide false information
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Violate copyright laws
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Interfere with website functionality
11. Limitation of Liability
Digital Image Innovation is not liable for:
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Damages caused by improper use of products
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Delays in delivery caused by third-party couriers
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Losses due to inaccurate information provided by customers
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Slight variations in color/finish due to screen differences
Our liability is limited to the maximum extent permitted by law.
12. Changes to Terms
We reserve the right to update or modify these Terms & Conditions at any time.
Changes will be posted on this page with an updated revision date.
Continued use of our website means you accept the updated Terms.
13. Contact Us
For any questions about these Terms & Conditions, contact:
📧 [digitalimageinnovation@gmail.com]
📞 [+91 8200300719] 📞 [+91 9879192515]