Cancellation Policy

Hotel Comfort Inn – Cancellation Policy

At Comfort Inn Hotel, we value our guests and understand that travel plans may change. Our cancellation policy is designed to be fair and transparent while allowing us to manage room availability effectively.

1. Standard Bookings

• Free Cancellation: Cancellations made 48 hours prior to the check-in date are eligible for a full refund.

• Late Cancellation: Cancellations made within 48 hours of check-in will incur a one-night room charge.

• No-Show: Guests who do not arrive on the scheduled check-in date without prior notice will be charged 100% of the first night’s stay.

2. Advance Purchase / Non-Refundable Bookings

• Bookings made under special promotions, advance purchase rates, or discounted offers are non-refundable and non-transferable.

• No refunds will be issued for cancellations or no-shows under these rates.

3. Group Bookings (5 rooms or more)

• Group reservations must be cancelled at least 7 days prior to the arrival date.

• Cancellations made within 7 days of arrival will result in a 50% charge of the total booking value.

4. Early Departure Policy

• Guests who check out earlier than the booked departure date will be charged for the full stay as per the original reservation.

5. Modification Policy

• Reservation modifications (date changes, room upgrades, etc.) are subject to availability and rate differences at the time of request.

6. Force Majeure Exceptions

• In cases of unforeseen circumstances (natural disasters, government restrictions, medical emergencies with proof, etc.), the hotel may offer a credit note or rescheduling option at its discretion.