Refund Policy
💰 Refund Policy – Comfort Inn Hotel
At Comfort Inn Hotel, we strive to provide our guests with a seamless booking and stay experience. This Refund Policy explains the conditions under which refunds are applicable.
1. Eligibility for Refund
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Cancellations made at least 48 hours before check-in are eligible for a full refund of the booking amount.
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Cancellations within 48 hours of check-in will incur a one-night charge, and the remaining amount will be refunded.
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No-Shows (failure to arrive without prior cancellation) are not eligible for a refund.
2. Non-Refundable Bookings
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Special offers, discounted rates, and advance purchase bookings are non-refundable and non-transferable.
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No refunds will be provided for cancellations or changes under these booking categories.
3. Early Check-Out
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Guests checking out before the original departure date will be charged for the full stay as per the confirmed reservation, and refunds will not apply.
4. Group Reservations (5 rooms or more)
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Group bookings must be cancelled at least 7 days prior to the check-in date to qualify for a refund.
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Cancellations made within 7 days of arrival will be charged 50% of the total booking amount.
5. Refund Process
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Approved refunds will be processed to the original payment method used at the time of booking.
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Refunds may take 7–10 business days to reflect, depending on the payment provider.
6. Force Majeure (Exceptional Circumstances)
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In cases of natural disasters, government restrictions, or medical emergencies (with valid proof), guests may be offered a rescheduling option or credit note instead of a refund, at the hotel’s discretion.
