Privacy Policy
Last Updated: 30 October 2024
Welcome to LuckyMart! We value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights concerning your data. By using our website or services, you agree to the terms of this policy.
1. Information We Collect
We collect various types of information to provide you with the best possible experience.
- Personal Information: When you make a purchase or create an account, we collect information such as your name, address, email, contact number, and payment details.
- Technical Information: We may collect technical data such as your IP address, browser type, device information, and browsing behavior on our site.
- Cookies and Tracking: We use cookies and similar tracking technologies to improve site functionality, analyze trends, and personalize your experience. Cookies help us remember your preferences, improve security, and gather insights on website usage.
2. How We Use Your Information
We use your information in several ways:
- Order Processing: To fulfill orders, process payments, and deliver products to you.
- Customer Support: To respond to your inquiries, provide support, and handle returns or exchanges.
- Marketing: With your consent, we may send you promotional messages about new products, special offers, or other updates. You can opt out at any time.
- Website Improvement: To analyze website usage, understand trends, and improve our services and user experience.
3. Information Sharing with Third Parties
We only share your information with trusted third parties when necessary:
- Delivery Partners: To fulfill and deliver your orders.
- Payment Processors: To securely process payments on your behalf.
- Analytics and Marketing Tools: To help us better understand customer needs and improve marketing campaigns. We do not sell or rent your personal information to third parties for their marketing purposes.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, alteration, or disclosure. Sensitive data, like payment details, is encrypted, and access to personal information is restricted to authorized personnel only.
5. Data Retention
We retain your personal information only as long as necessary for business purposes or to comply with legal obligations. If you would like us to delete your data, please contact us (details below).
6. Your Rights
Depending on your jurisdiction, you may have rights to:
- Access, Correct, or Delete Your Data: You can request access to your data, corrections, or deletions.
- Withdraw Consent: If you no longer wish to receive marketing communications, you can unsubscribe at any time.
- Limit Data Processing: Request limitations on data processing where applicable.
For any requests related to your data, please reach out using our contact information below.
7. Updates to This Policy
We may update this policy periodically to reflect changes in our practices or legal requirements. We will notify you by updating the date at the top of this page and, in some cases, by sending an email or posting a notice on our website.
8. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights regarding your personal information, please contact us at:
LuckyMart Customer Support
Email: luckymartshoplk@gmail.com
Phone: +94713850285
By using our site, you agree to the terms of this Privacy Policy. Thank you for trusting LuckyMart with your personal information.