Warranty

Coverage: Our warranty covers manufacturing defects and hardware issues, applicable only to the original purchaser. Warranty periods vary by product (6 months or 1 year) and are specified on each product page.

What's Included:

• Free technical support throughout the warranty period.
• Free replacements or repairs for products with initial defects or manufacturing flaws.

Exclusions:

• Damage due to misuse, accidents, unauthorized repairs, or modifications.
• Normal wear and tear, cosmetic damage, or consumables, unless defective upon arrival.

Claim Process:

• To file a warranty claim, contact us at luckymartshoplk@gmail.com or call 0713850285 with your purchase details and issue description.
• Provide proof of purchase (product invoice provided as a PDF) when filing a claim.
• Products may need to be returned for inspection.

Additional Information:

• Return shipping costs may be borne by the customer, depending on the issue.
• Products must be returned in original condition with all accessories.

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  Contact Information

  For any questions or assistance, please feel free to contact us:

  • 📞 WhatsApp: 0713850285
  • 📧 Email: luckymartshoplk@gmail.com
  • 📍 Address: No. 41, Avissawella Rd, Mulleriyawa

For further assistance or more details on our warranty service, please contact our customer service team.