Shipping Policy
🚚 Shipping & Delivery Policy
Last updated: 01 January 2026
At Mumbai FloristHub, we specialize in fresh flowers and perishable pooja items. Our shipping policy is designed to clearly set delivery expectations while ensuring freshness and reliability.
1. Delivery Areas
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We currently deliver within Mumbai and selected nearby areas.
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Delivery is subject to service availability based on location and order type.
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If your area is not serviceable, our team will inform you before order confirmation.
2. Delivery Timings
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Morning delivery is preferred for pooja flowers and sacred items.
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Standard delivery slots may vary depending on:
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Traffic conditions
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Weather
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Festival demand
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Same-day delivery is subject to product availability and order confirmation time.
3. Order Processing
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Orders are processed after successful payment confirmation.
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Fresh flowers and leaves are sourced specifically for each order.
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Subscription orders are prepared as per the selected schedule (daily, weekly, Tue–Fri, or monthly).
4. Delivery Charges
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Delivery charges, if applicable, will be clearly shown at checkout or shared during order confirmation.
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Subscription plans may include free or discounted delivery, depending on the plan.
5. Failed or Delayed Deliveries
Delivery may be considered failed if:
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Incorrect or incomplete address is provided
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Recipient is unavailable at the time of delivery
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Entry is restricted or inaccessible
In such cases:
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Orders are not eligible for refunds
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Re-delivery may be attempted at an additional cost
6. Festival & High-Demand Periods
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During festivals, weddings, or special occasions, delivery delays may occur due to high demand.
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Mumbai FloristHub is not responsible for delays caused by circumstances beyond reasonable control.
7. Subscription Deliveries
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Subscription deliveries follow the pre-selected schedule.
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Requests to pause, skip, or reschedule must be informed at least 24 hours in advance.
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Missed deliveries due to late notification are non-refundable.
8. Order Acceptance
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Mumbai FloristHub reserves the right to accept or decline any order based on availability, location, or operational constraints.
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Customers will be notified promptly in such cases.
📞 Contact Us
For shipping or delivery-related queries, please contact:
Mumbai FloristHub
📍 Mumbai, India
📞 +91-9769448335
📧 mumbaifloristhub100@gmail.com
