Terms & Conditions

📄 Terms & Conditions

Last updated: 01 January 2026

Welcome to Mumbai FloristHub. By accessing our website, placing an order, or subscribing to our services, you agree to the following Terms & Conditions. Please read them carefully.

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1. General

• Mumbai FloristHub provides fresh flowers, pooja items, garlands, and related products within Mumbai.

• All orders and services are subject to availability.

• By using our services, you confirm that you are at least 18 years old or have parental/guardian consent.

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2. Products & Services

• All flowers and pooja items are fresh, natural, and perishable.

• Slight variations in colour, size, or appearance may occur due to seasonal availability and natural factors.

• Product images are for reference only.

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3. Orders & Payments

• Orders can be placed via our website, WhatsApp, or other approved channels.

• Full payment must be completed before order confirmation.

• Prices are subject to change without prior notice.

• Any applicable taxes or delivery charges will be shown at checkout.

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4. Delivery

• We deliver across Mumbai, subject to serviceable locations.

• Delivery time slots are estimates and may vary due to traffic, weather, or festival rush.

• Customers are responsible for providing accurate delivery details.

• Failed deliveries due to incorrect address or unavailability of the recipient are non-refundable.

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5. Subscriptions

• Subscription plans include daily, weekly, Tuesday–Friday, and monthly options.

• Customers may request to pause or skip a delivery with prior notice (minimum 24 hours).

• Subscription prices are fixed for the selected period.

• Unused subscription days are not refundable, but may be adjusted at our discretion.

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6. Cancellations & Refunds

• Cancellation and refund requests are governed by our Refund & Cancellation Policy.

• Since products are perishable, late cancellations may not be eligible for refunds.

• Event, festival, bulk, or custom orders are non-cancellable and non-refundable once confirmed.

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7. User Responsibilities

• Customers agree not to misuse the website or services.

• Any attempt to provide false information or abuse policies may result in order cancellation or service refusal.

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8. Intellectual Property

• All content on this website (text, images, logo, branding) belongs to Mumbai FloristHub.

• Unauthorized use, copying, or distribution is prohibited.

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9. Limitation of Liability

• Mumbai FloristHub is not liable for indirect, incidental, or consequential damages.

• Our liability, if any, is limited to the order value paid.

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10. Privacy

• Use of our services is also governed by our Privacy Policy.

• We are committed to protecting customer data and privacy.

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11. Changes to Terms

• Mumbai FloristHub reserves the right to update these Terms & Conditions at any time.

• Continued use of the website or services implies acceptance of the updated terms.

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12. Governing Law

• These Terms & Conditions are governed by the laws of India.

• Any disputes will be subject to the jurisdiction of Mumbai courts.

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📞 Contact Information

For any questions regarding these Terms & Conditions, please contact:

Mumbai FloristHub
📍 Mumbai, India
📞 +91-9769448335
📧 mumbaifloristhub100@gmail.com