Terms & Conditions

Terms and Conditions

Effective Date: June 2026

Welcome to FreshNexy. These Terms and Conditions govern your use of FreshNexy and the purchase of products from our website. By accessing or using our website, you agree to be bound by these Terms and Conditions.

1. Company Information

Business Name: Bitnexy Private Limited
Brand Name: FreshNexy
Email: help@freshnexy.in
Phone: 9306497063

2. Acceptance of Terms

By using our website, placing an order, or accessing any services provided by FreshNexy, you agree to comply with these Terms and Conditions.

3. Products

FreshNexy offers sarees and related fashion products for sale through its online platform. We strive to ensure that product descriptions, images, colors, and pricing are accurate. However, actual product colors may vary slightly due to screen settings and photography.

4. Pricing and Payments

• All prices displayed on the website are in Indian Rupees (INR).

• Prices may be changed without prior notice.

• Full payment must be received before order processing and shipment.

• We accept payment methods available on the website.

5. Order Acceptance

• We reserve the right to accept or reject any order.

• Orders may be canceled due to product unavailability, pricing errors, suspected fraud, or other valid reasons.

• If payment has been made for a canceled order, a refund will be processed to the original payment method.

6. Shipping and Delivery

• Delivery timelines are estimates and may vary based on location and logistics conditions.

• Delays caused by courier partners, weather conditions, or unforeseen circumstances are beyond our control.

• Customers must provide accurate shipping information.

7. Returns and Refunds

• Customers may request a return within 30 days of delivery if they receive a wrong, damaged, defective, or incorrect product.

• Returned products must be unused, unwashed, and in their original packaging with tags intact.

• Refunds will be processed after inspection and approval of the returned item.

• Shipping charges may not be refundable unless the return is due to our error.

8. Intellectual Property

All content on the website, including logos, images, designs, text, graphics, and trademarks, is the property of Bitnexy Private Limited and may not be copied, reproduced, or distributed without written permission.

9. User Responsibilities

Users agree:

• Not to misuse the website.

• Not to engage in fraudulent activities.

• Not to attempt unauthorized access to website systems.

• To provide accurate information while placing orders.

10. Limitation of Liability

Bitnexy Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of the website or products purchased through the website.

11. Privacy

Customer information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.

12. Changes to Terms

We reserve the right to update or modify these Terms and Conditions at any time. Updated versions will be posted on the website and become effective immediately upon publication.

13. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the appropriate courts in India.

14. Contact Us

For any questions regarding these Terms and Conditions, please contact:

Bitnexy Private Limited
Email: help@freshnexy.in
Phone: 9306497063