Replacement policy
Thank you for shopping at Shritha silver website.
Replacement Policy
- If for any reason, you are not completely satisfied with a purchase, we invite you to review our policy on replacements.
- If you are not satisfied with the product , you can raise a request for exchange of the product. Please WhatsApp us at +91 9353506987
- Exchange requests will only be allowed within 5 days from the date of delivery.An order can be exchanged only once.
- Price of the item replaced should be equal or more than the first purchased product. If you select an item with a higher value compared to the item you're exchanging, we will ask you to pay the price difference.
- Once we accept your exchange request, you are responsible for the cost and risk of returning the products to us.
- We cannot be held responsible for products damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to give you the replacement/exchange without actual receipt of the goods.
- On receiving, within 2-3 days we will dispatch the exchange/replacement product if all conditions are met.
- We request you to take a full unboxing video as a proof for claiming replacement for damaged products.
Conditions for Exchange / Replacement
In order for the products to be eligible for exchange, please make sure that the following conditions are met:
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The products were delivered in the last 5 days
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The products are in the original condition
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Product must be returned in its original packaging
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Product wasn't used or damaged
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The personalized / customized products are not eligible for exchange.
We reserve the right to refuse return & replacements of any goods that do not meet the above return conditions at our sole discretion.
Kindly send the package to the following Address:
Shritha Silver
‘Hemadri’, Vadiraja road 2nd cross, Bailakere, Udupi - 576101
Karnataka, India
Mob - +91 9353506987
We request you to share the courier details with us at shrithasilver@gmail.com or whatsapp us at +91 9353506987. Any product self-shipped after 10 days of raising a return request will not be considered. We will send you the confirmation as soon as we receive the shipment at our store.
If you have any questions about our Replacement Policy, please contact us:
Mobile- +91 9353506987
Email - shrithasilver@gmail.com