FAQs

Frequently Asked Questions

1. How can I place an order?

To place an order, simply browse our collection on our website or visit our store on Flipkart, Amazon, or Messho. Select the items you wish to purchase, add them to your cart, and proceed to checkout. Follow the prompts to enter your shipping and payment details to complete your order.

2. What payment methods do you accept?

We accept a variety of payment methods, including credit/debit cards, net banking, UPI, and cash on delivery (COD). The available payment options may vary depending on the platform you're using to shop with us.

3. Do you offer international shipping?

At the moment, we primarily ship within India. However, we are working on expanding our shipping capabilities to serve international customers in the near future. Stay tuned for updates!

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you're not happy with your order, you can initiate a return or exchange within 7 days of receiving the product. Please refer to our Returns & Exchange policy for more details. Contact us: info@rjrs.in 

5. How can I track my order?

Once your order has been shipped, you will receive a tracking number via email or SMS, depending on the contact information provided during checkout. You can use this tracking number to monitor the status and whereabouts of your package until it reaches you.

6. Do you offer customization services?

Currently, we do not offer customization services for individual orders. However, if you're interested in bulk orders or wholesale purchases, please contact us directly, and we'll be happy to discuss your requirements.

7. How can I contact customer support?

If you have any questions, concerns, or feedback, our customer support team is here to assist you. You can reach us via email at info@rjrs.in, or you can message us through our social media channels. We strive to respond to all inquiries promptly.